Privacy Policy

Privacy policy

Altera Esca d.o.o. personal data that you send to us on the website collects, saves, records, stores, keeps, organizes, processes, transfers and has access to them in accordance with the General Regulation for the Protection of Personal Data.

What personal data do we collect and why?

We collect personal data for:
- improving the user experience when using and browsing the website
- website promotion
- internal statistical data processing
- to answer all inquiries as efficiently as possible

Contact forms

We use the personal data you send us through the contact form on the website or when you contact us via e-mail for further communication with you for the purposes of achieving potential business cooperation.


Google Analytics is an analytics tool from Google that helps website and app owners learn how their visitors use their website and app features. A set of cookies may be used to collect information and report website usage statistics without revealing the identity of individual users to Google.
Our website uses Google Analytics cookies to anonymously analyze your activity to get information on whether the experience of using our website is good and how we can improve it.
The Facebook pixel is an analytical tool that precisely measures the effectiveness and performance of Facebook advertising. It is used to get a better insight into the audience that follows us, their behavior when visiting the website and for the purpose of remarketing. Also, like Google Analytics, it protects the user's identity.

How long we keep your data

Data from the contact form as well as data collected in Google Analytics are stored for 14 months.

What rights do you have over your data

By filling out the contact form, you leave us your data for further communication. You can request the deletion of any personal data we have about you. This does not include any data we are required to hold for administrative, legal or security purposes.

Your contact information

To delete data or any information, contact us at

Additional information

How we protect your data
We have invested a lot of time and effort to ensure that your personal data is collected, saved, recorded, stored, kept, organized, processed, transferred and that we have insight into it in accordance with the highest standards of personal data protection. The personal data you send us is stored in digital form and is kept on a computer that is protected by a unique password.

We will never sell or give your personal data to third parties. Access to your personal data is provided only to the website administrator, who is obliged to comply with the obligation to keep data confidential.

We provide access to personal data to state authorities and/or law enforcement bodies in cases where this is determined by law or for the protection of our rights and for the purposes of protecting legitimate interests (including the legitimate rights of other persons) in accordance with the legal regulations in force.

Your personal data is stored in the European Union (EU) and the European Economic Area (EEA). However, for data collected by third parties through Cookies (eg Google Analytics), it can generally be said that it will travel from the data collection center closest to the location where the Internet traffic originated. Therefore, it is possible for data to be received on servers located in the EEA and then forwarded to servers not located in the EEA.

For all other forms of personal data handling that we have not foreseen, we will consult with the competent authority (Personal Data Protection Agency).

We store your data on the servers of our hosting provider. In doing so, we apply appropriate technical and organizational measures with the aim of protecting your personal data from unauthorized access. Although we do everything in our power to protect your data, we cannot guarantee the security of the data you transmit using our website; you undertake any such transmission at your own risk. After we receive your data, we use strictly controlled procedures and security measures to prevent unauthorized access.

You have the right to request from us confirmation of whether we have processed your personal data, as well as a copy of your personal data. You have the right to request that we remove your personal data at any time. You also have the right to withhold consent from us without any negative consequences.

At the latest within 14 days of submitting the request via e-mail, social networks or contact form, we will send you a confirmation about whether we are keeping your personal data, along with details such as the type of data, method of processing and source of data. You can also withdraw your consent to the collection of personal data in the same way.

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